Q&A

If you need to change or cancel your order, please contact us immediately. We will process and ship the products very quickly. After we have completed shipping, your order will no longer be able to make any changes.

don't worry. Ordering on our website is safe.

When sending and receiving customer data that is exchanged with our location server, we use encryption technology customary in the industry. Your credit card details will not be disclosed.

If you enter your credit card and your personal data in our online shop during the ordering process, you can forward this information to us securely using Secure Sockets Layer technology (SSL). Select the articles that you like on our website.

Your credit card may have been declined for one of the following reasons:

The card may have expired. Please check whether your card is still valid.

You may have reached your credit limit. Please contact your bank to confirm that you have not exceeded the authorized purchase limit.

You may have entered the wrong information. Check that you have filled in all the required fields correctly.

Make sure you are using the latest version of the web browser. This could be because some types of plug-ins are installed in your browser. Please delete cookies, restart your browser and try again.

Yes, if you want to wholesale, please contact us and let us know the products you're interested in and the corresponding quantities, and we will provide you with a quotation.